12/1/2023 0 Comments Yelp gold spike las vegasThe sheets on the bed had noticeable stains and there was a possible domestic violence incident two doors down. I overheard someone say "Thats her 2nd strike" as if this was a common occurrence. I called the front desk and they had the cleaning lady come to take care of it, unfortunately she did a half ass job still leaving some hair and muddy shoe prints upon leaving. She seemed sympathetic about my complaints, but frankly, They should not have happened in the first place.įirst thing I noticed in my room was there was hair still in the bathroom tub. The lady at the front desk was amazing and friendly, and sadly that's the only good thing I can say about my stay. I had stayed here previously many years ago and remember it being a fun and decent experience. Stayed here from the 22nd - 25th over thanksgiving weekend. I will not be booking at the Oasis or Gold Spike again due to their uncleanliness, high prices, and blatant disregard for their guests well-being. I paid $225 (and another $100 for a deposit which is not nearly justified) to stay one night in this filth only for my concerning e-mail to be deleted. When I approached the front office for check out at 10am the receptionist said, my e-mail must have gotten deleted and she had only been there since 7am. I sent an e-mail to the front desk at 7:57pm with the title of "Extremely Unclean Room" and the above information and photos, expecting a response by the morning.NOPE. Not forgetting to mention mold on the bathroom ceiling and in the tub, caused by lack of ventilation. Now, during the Covid pandemic, air quality and sanitation should be the most of your concerns! I took it upon myself to clean the filter because I didn't want to breathe that in all night, where I should have just asked for a different room, because that wasn't the only filthy thing I realized! Because the filter was so bad, the room decor was also caked with dirt. When I went to turn up the air from freezing, I noticed dust coming from the vent only to find that the filter was caked with what looks like months of build up. We entered the room which had an odd smell itself and was sort of damp, but started to unpack and get settled. By 5:15pm we were booked on a non-smoking floor which didn't really seem to be the case, as the air was stale and reeked of smoke. We arrived at 4:45pm for our reserved 3pm check-in time only to be notified the rooms weren't done being cleaned and we needed to wait another 25 minutes. However this last stay I was repulsed, especially during a pandemic, I would expect a much cleaner and sanitized experience. This review is so unfortunate as I have stayed at the Oasis and Gold Spike in the past and never experienced an issue.
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